Refund Policy

1. Digital Product Nature

Get Just Plug plugins are digital WordPress and CMS plugins that are delivered immediately upon purchase. As digital products, they cannot be "returned" in the traditional sense, and once purchased, the license and access are granted permanently.

Digital products are fundamentally different from physical goods because:

• They are delivered instantly upon purchase
• They cannot be physically returned or resold
• They provide immediate access to the product
• They cannot be "unused" once downloaded

2. Free Trial Available

Before purchasing any paid version, you can:

• Download and install the free version from WordPress.org
• Test all core plugin functionality
• Evaluate performance improvements
• Assess compatibility with your website
• Review all features and documentation

3. Product Comparison

Compare our free and paid versions to make an informed decision:

4. Why No Refunds?

4.1 Digital Product Characteristics

Digital products like WordPress plugins have unique characteristics that make refunds impractical:

• Instant Delivery: The product is delivered immediately upon purchase
• Immediate Access: You gain full access to all features instantly
• Cannot Be Returned: Digital products cannot be physically returned
• Cannot Be "Unused": Once accessed, the product cannot be considered unused
• Intellectual Property: The product contains proprietary code and technology

4.2 Free Trial Period

We provide a comprehensive free trial through our free version, which includes:

• Full access to core functionality
• Complete feature testing capability
• Performance evaluation tools
• Compatibility assessment
• Documentation and support

4.3 Industry Standard

No-refund policies for digital products are standard in the software industry because:

• Digital products cannot be physically returned
• Free trials are provided for evaluation
• Immediate access prevents "unused" status
• Intellectual property protection
• Prevention of abuse and fraud

5. What You Get With Your Purchase

When you purchase Get Just Plug plugins, you receive:

• Immediate Access: Full access to all purchased features
• License Key: Valid license for the purchased plan
• Download Access: Ability to download and install the plugin
• Support: Priority support for the duration of your license
• Updates: Free updates for the duration of your license
• Documentation: Complete documentation and guides

6. Exceptions and Special Circumstances

6.1 Technical Issues

If you experience technical issues that prevent the product from functioning as described, we will:

• Provide technical support to resolve the issue
• Work with you to find a solution
• Consider alternative solutions if the issue cannot be resolved

6.2 Duplicate Purchases

If you accidentally purchase the same product multiple times, we will:

• Refund duplicate purchases within 24 hours
• Consolidate licenses if requested
• Provide credit for future purchases

6.3 Payment Processing Errors

If there are errors in payment processing, we will:

• Investigate the issue promptly
• Refund any duplicate charges
• Correct any billing errors

7. Before You Purchase

To ensure you make the right decision, please:

• Try the Free Version: Download and test the free version first
• Read Documentation: Review all documentation and guides
• Check Compatibility: Ensure compatibility with your WordPress setup
• Review Features: Compare free vs. paid features carefully
• Contact Support: Ask questions before purchasing if needed

8. Support and Assistance

If you have issues with the product, we provide comprehensive support:

• Documentation: Complete guides and tutorials
• Video Tutorials: Step-by-step video guides
• Community Support: Active community forums
• Priority Support: Direct support for paid customers
• Technical Support: Help with installation and configuration

9. Chargebacks and Disputes

If you initiate a chargeback or dispute with your payment provider:

• Your license will be immediately revoked
• Access to the product will be terminated
• Future purchases may be blocked
• We will provide evidence of our no-refund policy

10. Legal Basis

This no-refund policy is legally enforceable because:

• It is clearly stated before purchase
• Free trial is provided for evaluation
• Digital products cannot be returned
• It follows industry standards
• It protects intellectual property rights

11. Contact Information

If you have questions about this refund policy or need support, contact us:

12. Policy Updates

We may update this refund policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our products after changes constitutes acceptance of the updated policy.